Broken appointments are a loss for everyone; a detriment
to your oral health, an inefficiency in our schedule, and a missed opportunity for other
patients needing treatment.
Please be aware that our office policy allows for a patient to miss, cancel or
reschedule less than 24 hours; one appointment per year from the date your last missed
appointment. If you fail to keep your next appointment you could be placed on a 24hr
scheduling list for a one year probationary period or possibly dismissed from our
practice.
Unfortunately, this policy has become necessary because of patients missing
multiple appointments. We understand that life does happen, but we care about your
oral health and take our responsibility for maintaining your smile very seriously. Please
be advised of this when scheduling your next appointment.
Best Regards,
Dr. Christopher Birkestrand and Dr. Sarah Sexton